Effective date: October 2, 2026
This Privacy Policy explains what information Akron Waterproofing Pros (“we,” “us,” “our”) collects when you visit akronwaterproofingpros.com, call or text us, or request a free estimate, and how that information is used. We serve homeowners in Akron and Summit County, Ohio.
Information We Collect
Information you give us. When you fill out our free estimate form, call, or text us, we may collect:
- Your name
- Phone number
- Email address
- Property address or ZIP code
- The service you are interested in
- Details you share about your basement, leak, or foundation problem
Information collected automatically. Like most websites, our hosting server records basic technical data when you visit, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This helps us keep the site secure and working properly.
How We Use Your Information
- To respond to your estimate request, call, or text
- To schedule an inspection and give you written repair options
- To share your request with the local waterproofing contractor who will handle your job (see below)
- To answer questions and follow up on work you requested
- To improve our website and fix technical problems
- To protect the site against spam, fraud, and abuse
We do not sell your personal information. We do not use your information for unrelated marketing, and we will not add you to a newsletter unless you ask to be added.
When We Share Your Information
We share your information only when needed to help with your request:
- Local service providers. Your contact details and project information may be shared with an independent, local basement waterproofing contractor in the Akron area so they can contact you, inspect your home, and provide an estimate. They may use your information only to serve your request.
- Website service providers. Companies that host and maintain this website (such as our web hosting provider) may process data on our behalf.
- Legal reasons. If required by law, court order, or to protect the rights and safety of our visitors or business.
Phone Calls and Text Messages
If you call or text +1 (234) 368-6167, your phone number and message are used only to respond to you about your basement or foundation question. We will not send you promotional text messages without your permission. You can reply STOP to any text from us to opt out.
Cookies
Our website uses a small number of cookies and similar technologies that are needed for the site to load quickly and work properly, such as caching and security. We do not currently use advertising cookies. If we add tools such as website analytics in the future, we will update this policy. You can block or delete cookies in your browser settings, though some parts of the site may not work as expected.
Third-Party Links
Our pages may link to other websites, such as the City of Akron, Summit County, or product manufacturers. We are not responsible for the privacy practices of those websites. Please review their policies before sharing information with them.
How We Protect Your Information
Our site uses a secure HTTPS connection, and we limit access to the information you send us. No website or online transmission is 100% secure, so we cannot guarantee absolute security, but we take reasonable steps to protect your data.
How Long We Keep Your Information
We keep estimate requests and contact details only as long as needed to respond to you, complete any work you request, and meet normal business and legal record-keeping needs. After that, it is deleted or made anonymous.
Your Choices
You can ask us to:
- Tell you what personal information we have about you
- Correct information that is wrong
- Delete your information
- Stop contacting you
To make a request, call or text us at +1 (234) 368-6167 or write to us at the address below. We will respond within a reasonable time.
Children’s Privacy
This website is meant for adult homeowners and property owners. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Please check back occasionally.
Contact Us
Akron Waterproofing Pros
701 S Broadway St, Akron, OH 44311
Phone / Text: +1 (234) 368-6167
Online: Contact page or Free Estimate form